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Our Products: Whilst every effort has been taken to create accurate images of our products, we know that different computer screens can adjust the colours shown. To counteract this we also provide accurate descriptions for all products and services too

Prices: All our prices are inclusive of VAT where applicable

Delivery:

All purchases are well packaged and posted through Royal Mail. Please allow a few days for your items to arrive.

Postage Charges:
We currently offer FREE P&P on our website to all UK customers, there may be a small charge for overseas customers but you will be contacted directly regarding this.

Payment:

We use Paypal to ensure that our transactions are all secure and your details are protected and believe our customers should be fully informed and reassured about using thier credit cards online.

We are aware that some people are a little dubious about using Paypal as it requests for your email address, name and address to set up an account with them, we can assure you that it is just a secure way of processing payments.

You will find more and more companies are using Paypal for their payments, and once you have entered your details with them once, all you have to do is remember your email address and password and you can easily pay on many more websites apart from ours.

We suggest that you have a look at the paypal website www.paypal.com if you need  more reassurance and facts

If you really would prefer not to pay using Paypal you are more than welcome to call us on
01746 862289 where we will happily take your payment over the phone.

Returns:
If you are not entirely happy with your order we will refund you the cost of any items you wish to return. Unfortunately we are unable to exchange items as we cannot always guarantee stock availability.

To request a refund, just return your goods to us within 7 days of receiving your order with a brief explanation of the reason for their return. We do recommend that any returns are sent recorded delivery as we cannot accept responsibility should your returns go missing. We cannot be responsinle for return postage costs.

If you are unsure about a return or have any questions, either drop us a line or give us a call.

If you do need to return any items, please arrange delivery to the above address.
TOTALLY PATCHED
For mailing only: 12 Abdon Close, Highley, Bridgnorth, Shropshire, WV16 6DY

01746 862289

contact@totallypatched.com
 
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